Legal
Delete Your Account
Last updated: July 30, 2026
You are in control of your TenStick account and can delete it, and everything in it, at any time. This page explains how, and exactly what happens when you do.
1. Deleting your account from the app
You can delete your account at any time, from inside the TenStick app:
- Open the app and sign in.
- Go to Settings.
- Scroll to the bottom and tap Delete account.
- Confirm when asked.
Deletion happens immediately and cannot be undone.
2. Deleting your account by request
If you can no longer sign in — for example because you have uninstalled the app or lost access to your email — write to us at support@javanft.pro from the address on the account, and ask for the account to be deleted.
We will confirm the request and delete the account within 30 days. We may ask you to verify ownership of the address first, so that nobody else can delete your account on your behalf.
3. What is deleted
Deleting your account permanently removes:
- your account and sign-in credentials;
- your profile, including your display name;
- every project you have created, including scripts and settings;
- every generated video, image, and audio file stored for you;
- any custom assets you uploaded;
- your notifications and your usage counts;
- your subscription record.
None of this can be recovered afterwards. If you want to keep any of your videos, download them before deleting your account.
4. What is kept, and for how long
We keep a limited amount of information after deletion, only where the law requires it or where we cannot operate without it:
- Payment and invoice records are retained by our payment provider for as long as tax and accounting law requires, typically seven years. These are held by the provider, not by us, and are not linked back to a usable account.
- Security and abuse logs may retain a record that a request was made, without the content of your projects, for up to 90 days.
We do not keep your scripts, videos, or personal profile after deletion.
5. Cancelling a subscription
Deleting your account does not automatically cancel a subscription bought through Google Play. If you subscribed on Android, cancel it in the Google Play app under Payments & subscriptions, or your renewal will continue.
If you subscribed through our website, deleting your account ends the subscription at the close of the current billing period. You will not be charged again.
6. Questions
If anything here is unclear, or you want to know exactly what we hold about you before deciding, contact support@javanft.pro and we will answer before you delete anything.